Remote desktop sharing for PC troubleshooting has been here for a while.
Thus, various third-party software developers developed remote screen-sharing software for end users and technical support agencies.
With the appearance of Windows Remote Assistance or MSRA tool, the remote technical support ecosystem changed a lot.
Applications like WinVNC or LogMeIn used to be what was needed to access a computer remotely.
They arent really needed anymore because of Windows 11.
10, 8, and 7 all come with Windows Remote Assistance built into the OS.
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What Is the Windows Remote Assistance Feature?
Windows Remote Assistance is an out-of-the-box technical support tool from Microsoft.
To make remote support effortless and affordable, Microsoft included this service with the Windows XP operating system.
Later on, with the Windows 7 OS, the Windows Remote Assistance tool became more intuitive and effortless.
Microsoft kept revamping the tool through Windows 8, Windows 10, etc.
With third-party remote desktop apps, theres always a concern about connection encryption and interception by hackers.
Heres how its done:
How to call the Windows Remote Assistance service
4.
Run Remote Assistance Tool From System32
Windows 11 stores the MSRA executable file inside the System32 folder.
you’re able to use any of the previously discussed methods to launch the MSRA tool.
Once you get it, add the password to the email and send it.
Outlook is always supported in any Windows PC that comes with the MSRA app.
This will automatically kick off the MSRA tool.
You just need to supply the password received from the support seeker to start the remote support session.
Risks of Remote Support
Remote desktop support always comes with certain risks.
Now, you dont need to pay third-party software developers to provide or get remote support.
The feature is also native to Windows PCs.
Now that you know send remote assistance invitation and accept one, give the above methods a try.
Dont forget to comment below on how did it go.
Next up,Top Sites for Computer Troubleshooting and Tech Support.
