Bluetooth is an incredibly useful way to connect a range of devices to your box.
With Bluetooth headphones, it’s possible for you to walk around your home while remaining connected.
We recommend you restart both your headphones and your box.
Check your battery level
Obviously, your wireless headphones need batteries to run.
Checking that your headphones have enough charge to connect and play music is a good step.
Your headphones may reconnect automatically, but you may have to manually reconnect them if that doesnt work.
Disconnect and reconnect
Disconnect your headphones from the computer, then reconnect them.
This includes your USB Bluetooth adaptor if you use one.
If just disconnecting and reconnecting your headphones doesnt work, try taking it a step further.
Unpair your headphones from the computer, then pair them again.
To do so, press the Windows key, throw in equipment Manager and hit enter.
In gear Manager, search for your Bluetooth adaptor driver then right-punch it and select Update Driver.
Find your Bluetooth adaptor driver, right-press it, and select Update driver.
select Search automatically for drivers unless youve already manually downloaded a new driver.
Unfortunately, you cant manage your Bluetooth headphones this way.
Some headphones may come with companion software that allows you to update the firmware for the headphones.
Search the manufacturers website to see if such software is offered.
Support can help you resolve these or guide you through troubleshooting and remediation steps specific to your unit.
