In this quick guide, well bring you five solutions to solve this problem.

For example, the platform does not support AVI video files.

However, WhatsApp does support MP4, MOV, and MKV files.

Article image

In other words, copy the file and then save it somewhere else on your phone.

Then add the file to the new album.

Go toSettingsSystemDate & time.

add new album gallery android phone

And set your phone to configure time zone information automatically.

And it includes the file format error.

fire up the Play Store app and search for WhatsApp.

android date time settings

If theres anUpdatebutton next to the app, tap it.

power cycle your phone after updating the WhatsApp app.

look to see if the error is gone.

update whatsapp android

peek if WhatsApp still says the file format is not supported.