Your Powerbeats Pro may sometimesfail to charge.
Although your phone says the earbuds are charging, the charge percent doesnt actually increase.
If youre experiencing similar issues, double-check the earbuds are correctly seated in the charging case.
Otherwise, they wont connect to the charging pins.
If youre still unable to charge your Powerbeats Pro, follow the troubleshooting steps below.
If somethings wrong with the power source, using another source should fix it.
Additionally, try using a different cable and peek if you notice any improvements.
confirm the cable is not frayed or faulty.
Remove any specks of dust or dirt from the charging case.
it’s possible for you to use a dry Q-tip to clean your earbuds.
Many users are convinced the charging problems are resulting from a hardware design flaw.
Frequently, one earbud gets knocked off the charging pins when you shut the lid.
you’ve got the option to leave the case open while charging your earbuds as a workaround.
Closing the case may sometimes jostle the earbuds enough to pop them out of the charging connectors.
Reset Your EarBuds
Try resetting your earbuds and look to see if this solution solves the problem.
Dont pair your earbuds to your rig just yet.
Connect the charging cable, and wait for 15 minutes.
Then pair your devices and look to see if your earbuds are charging correctly.
If your Powerbeats Pro were purchased within the last year, they should be within the warranty period.
Leave the case open while charging your earbuds.
If the issue persists, reset your earbuds and have them repaired.