The Outlook Store button may occasionally go missing.
This means you cant get new add-ins.
To make things even worse, the Ribbon button is often greyed out when this happens.
This problem seems to affect Outlook 2016 users more frequently than other users.
Office 365users are also affected by a similar issue.
Sometimes, the Get Add-ins button is missing in Office 365.
If youre an Office 365 user, go straight to the last solution to fix the problem.
Do keep in mind that Store Add-Ins are only available for Exchange accounts.
However, your IT administrator may block the use of the Store.
Heres how you’re free to check what kind of add-ins you’re free to access.
initiate the Control Pane and navigate toUser AccountsMailAdd a new profile.
Now, simply add your Email Account and input your password.
It is worth mentioning that Store Add-ins require an account hosted on Exchange 2013 or later.
This is because thats when the Store feature was first introduced.
The Store icon should become visible as soon as you configure such an account in Outlook 2013 or later.
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