However, the purchases are visible on their TV, for example.
Lets see how you’ve got the option to bypass this problem.
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How to Fix Amazon Prime Video Error 2063
1.
Then, go toYour Ordersand check whether the movie you purchased is indeed marked asCompletedor not.
Try using a different payment method.
Disable your VPN
If youre using a VPN, keep in mind that the tool changes your IP address.
As a result, youll be using a foreign VPN server to connect to Amazon.
Turn off your VPN, start your gear and connect to your Amazon account.
Using your real IP and location information could fix error 2063.
By the way, switching to a different net net app might help as well.
4. refresh your OS and apps
Is your operating system version outdated?
Are there other outdated apps?
Try purchasing the problematic movie again to see if youre still getting error 2063.
Hit theCancel orderbutton and youll get refunded.
Next, use the drop-down menu and selectTechnical issueas the reason for the cancellation.
The video will also be removed from your video library.
