Microsoft Teams may sometimes inform you that your account is not set up to use the calling feature.

There are two main reasons why this error occurs.

One is that you dont have an active Office 365 Calling Plan license that supports conference calls.

Teams Not Setup to Use This Calling Feature

The other one is that your IT admin forgot to set up certain Calling Plan parameters.

If the error persists, contact your IT admin.

If youre the admin, heres what might be causing this error.

But before you do that, theres something else you oughta take care of.

Namely, you gotta add the Emergency location.

Thats a compulsory step when you set up Calling Plans.

Each phone number or user needs to have an emergency location.

Let us know if you managed to solve this problem.

Drop us a comment below.