Here are some steps you’re free to take to troubleshoot the issue.
Contents
1.
Update Software
Ensure you have the latest and greatest software for your machine.
Restart
Sometimes a good restart is all you need.
Replace HDMI Cable
Some HDMI cables may cause problems.
Try a different HDMI cable.
Check Power Supply
Be sure that you are using the original power supply intended for your Roku.
Non-genuine adapters may not work and cause these rebooting problems.
Also be sure that it is plugged into a wall outlet.
Do not take a stab at power it via USB if you are having reboot issues.
It indicates the USB port is not sending enough power to the Roku.
Try using agenuine Roku wall power supplyinstead.
Factory Reset
Try starting fresh by performing a factory reset on the Roku.
you’re able to perform a factory reset one of two ways.
I would contactRoku Supportto see what they advise.
