pop swing open the item to read its contents.
Try restarting your email client and verify if the issue persists.
If youre still getting the same fault signal, follow the troubleshooting steps below.
If you have a non-Outlook email account, forward it to that address.
Alternatively, try opening the problematic email using the web app.
Run Outlook in Safe Mode
Suppose Outlook can bring up the message without any problems.
In that case, this indicates one of your add-ins is interfering with the email client.
Outlook is part of the Office Suite.
Updating and repairing Office can help you fix your Outlook issues.
Additionally, use the Outlook web app to launch the message.
Then, run Outlook in Safe Mode, restart the email client, and disable your add-ins.
If the issue persists, repair your Outlook profile, and update and repair Office.
Did you manage to solve the problem?
Let us know which solution worked for you.