Opening your OneNote notes should be an easy task.

Unfortunately, thats not always the case.

But if this solution doesnt work, try resetting the app and check the results.

Onenote We Could Open the Notes You Were Looking for

Clear Old Credentials

Clearing your old OneNote and Office credentials is another potential solution.

On Mac, you oughta delete your OneNote password entries from Keychain.

If the error persists, reset your keychain information.

repair or reset onenote app

LaunchFinder, click onGo, selectUtilities, and thenKeychain Access.

Then go toPreferencesand click onReset My Default Keychain.

look to see if your new keychain solves the problem.

windows credentials pc

Reinstall OneNote

If this stubborn error refuses to go away, reinstall the app.

On Windows 10, go back toApps & Features, select OneNote, and hit theUninstallbutton.

On Mac, launchFinder, go to theApplicationsfolder, and drag OneNote to theTrash.

keychain access microsoft office

reboot your Windows or Mac computer and reinstall OneNote.

Launch the app and look to see if you’re able to open your notes now.

Reset My Default Keychain