Try refreshing OneDrive and test whether you notice any changes.

If the error persists, follow the steps below to solve the problem.

If this is the case, wait until Microsoft has fixed the issues on their end.

OneDrive-problem-displaying-list-of-folders

Additionally, if your account is managed by an organization, contact your IT admin for further help.

exit of Your Account

Sign out of your OneDrive account on all of your devices.

Then, cycle your devices and wait until they go back online.

problem-displaying-your-list-of-folders-OneDrive

Establishing a new connection to OneDrives servers after logging out may help you solve the problem.

If youre still getting the same alert, try unlinking your PC from OneDrive.

Reset OneDrive App

If the issue persists, reset your OneDrive app.

onedrive-unlink-this-PC

To do that, press theWindowsandRkeys on your keyboard to open a new Run window.

Paste the following command to reset OneDrive:%localappdata%\Microsoft\OneDrive\onedrive.exe /reset.

Wait for a few minutes until your system resets the app.

reset onedrive sync app

The OneDrive cloud icon will then appear in the system tray.

If it doesnt, manually restart the app, and see if you notice any improvements.

Use the search field to locate theOneDrive app.

uninstall-onedrive-app

Click onMore Options, and selectUninstall.

Then, go to Microsofts website and reinstall OneDrive.

look to see if installing a fresh copy of the app solves the problem.

Then, unlink your PC from your OneDrive account.

you might also reset or reinstall your OneDrive app.

If the issue persists, contact your IT admin or Microsoft support.