Microsoft Teams may sometimes need more time to handle chat messages.

When such issues occur, the service may take longer than expected to deliver new chat messages.

ensure this is not a internet problem.

fix microsoft teams we had some trouble getting your chats

power cycle your modem if necessary.

Or use a different web link such as a mobile hotspot.

sign off and reboot your equipment

Try performing a full logout followed by a full login.

microsoft teams cache folder

This will reset your connection to the Microsoft Teams servers.

Sign out of your Teams account and reboot your setup.

Then log back in and test whether the chat area is fully functional.

disk cleanup temporary internet files

Try a Different Teams Version

The chat problem usually affects computer users.

flush the Cache

Clearing the cache solved this issue for many users.

Speaking of clearing the cache, run Disk Cleanup as well.

uninstall microsoft teams

In other words, double-check to clear all your temporary Internet files.

After you did all that, cycle your rig.

Launch Teams again and test whether the chat messaging issue has been solved.

Reinstall Teams

Well, if the problem persists, try uninstalling your Teams app.

Let us know if you managed to fix the chat.