Microsoft Photos may sometimes freeze and crash whenimporting picturesfrom mobile devices.
This problem occurs more frequently when users have a go at import photos from iPhone devices.
Lets take a quick look at whats causing this issue and how you’re able to fix it.
Dont forget to keep your iPhone unlocked while transferring the photos.
Update and Reset the App
First, sign out of your Microsoft account and sign back in.
This will refresh your connection to the apps servers.
If you still cant import your photos, update the app.
Transfer them as original images.
Reset the service and verify if the photo importing issue is gone.
Re-register Microsoft Photos
There you go, we hope one of these solutions solved your problem.
Do let us know which method worked for you.
