It usually pops up if the program fails to load your images.

Or when youre trying to load the images into Lightroom.

Sometimes, a simple restart works wonders.

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Check the File Format

Ensure that Lightroom supports the image format youre using.

If it doesnt, no wonder youre getting that error saying the file comes off as unsupported.

Go to Adobes Support page for more information on thesupported camera modelsandlenses.

check hard drive for errors pc

Change the original image format if Lightroom does not support it.

Transfer the Images Again

Maybe the files got corrupted during the transfer.

Try transferring the photos to a different piece of hardware.

Or to a different hard drive.

Users also suggested moving the original images somewhere else.

Test if you’re free to initiate the image in another program.

If the files are corrupted, you should not be able to open them in another program.

Check Your Hard Drive

Your hard drive could have a bad sector.

Scan it for potential errors and bad sectors.

Repair your hardware if necessary.

Outdated versions may cause all sorts of glitches and even prevent you from loading images.

To verify what Lightroom version youre using, go toHelpand selectSystem Info.

To check whats the latest Lightroom version, go toAdobes Support page.

If you want to update Lightroom, launch the program, and then navigate toHelp.

SelectUpdatesand verify if theres a newer version available.