One of them is the reported random reboots on some of the purchased phones experienced by users.
Samsung claims they are still working to solve the issue.
Still, it will take time until it can be completely fixed.
Its also not clear whether the issue comes from the software or the hardware.
Although, theres no definite timeframe so we can only wait for it regardless of how long.
That said, people have been trying to address the problem themselves by implementing various fixes.
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1.
Going into safe mode will ensure if this is truly the case or not.
If not, then its certain some third-party apps are having issues with the firmware.
Safe mode disables any third-party apps.
If the phone still does random reboot even if its in safe mode, try another troubleshoot method below.
If the random reboot doesnt appear anymore, its safe to say the problem lies within the battery.
Otherwise, if the bug still persists, another troubleshooting method is needed.
ensure you back up all of your essential data first before factory resetting the phone.
To do a factory reset, go through this:
The procedure may take several minutes.
Once its completed, try out your phone and see if the random reboot is still happening.
