If you own a Microsoft Surface Pro gear, weve got bad news for you.
Experiencing phantom touch input and circles on your screen out of nowhere can be really confusing.
If youre lucky, you may experience a few random phantom touches every once in a while.
Unfortunately, the problem may occur continuously for some users.
Lets discuss what you might do about it.
Microsoft has already rolled out a special hotfix for Surface Pro 4 and Surface Book devices.
If you own a different Surface model, skip this step and go to the next solution.
Go toMicrosofts support pageand download hotfix 3165497.
Unzip the files, and run CalibG4.exe (the touch calibration tool).
Dont touch the screen while the tool is running.
cycle your Surface equipment and verify if the issue persists.
launch the Surface Diagnostic Toolkit
Download the Surface Diagnostic Toolkit and launch the Touch Screen Test.
This tool automatically detects and repairs touchscreen and display brightness issues.
You candownload it from the Microsoft Store.
Update the OS and Force-start your unit
Navigate toSettings, selectUpdate & Security, and tapWindows Updates.
Hit theCheck for updatesbutton.
The latest updates may contain useful touchscreen improvements and fixes.
start your gear after installing the updates.
After that, force-restart it by pressing and holding theVolume UpandPowerbuttons at the same time for about 15 seconds.
Many users who turned off the feature confirmed the phantom touches and circles disappeared as well.
Contact Microsoft Support or go to an authorized repair center and have your gear repaired.
Conclusion
Ghost touches and circles on Surface Pro devices seem to be the norm for many users.
