Zoom may sometimes cause such a high CPU and RAM usage that itcrashes your Windows 10 computer.
First, your machinegets really slow.
It may need 10 seconds or more to process your commands.
Then, it completely freezes and crashes.
Thats not a pleasant thing to experience, especially ifyoure presenting somethingduring a video meeting.
In this guide, well show how you’re able to troubleshoot Zoom if its crashing your machine.
Well also explore how it’s possible for you to prevent this issue in the first place.
After all, prevention is always better than cure, isnt it?
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How Do I Stop Zoom From Crashing My Computer?
So, close all the other programs that you dont actively use.
Its a known fact that video meetings put a strain on your bandwidth and computer resources.
By closing unnecessary programs, you actuallyfree up more resourcesfor Zoom to use.
There are two quick ways to do that.
you’re able to either use the Task Manager or clean boot your setup.
After you launch the Task Manager, press theProcessestab, and right-smack the programs you want to close.
SelectEnd taskand youre done.
Disable Hardware Acceleration
Zoom has a series ofadvanced featuresthat can significantly improve the video andaudio qualityduring meetings.
But this could turn into a double-edged sword if your hardware is not really up to the task.
For example, hardware acceleration can make the image worse if not used properly.
Enabling this option puts additional strain on your hardware and this could lead to system freezes and crashes.
Disable hardware acceleration and find out if Zoom still crashes your PC.
All the files are bloating your machine.
The quickest way to remove junk and temporary files is to run Disk Cleanup.
But you could speed up your system by disabling this feature.
Increase Pagefile Size
Use this solution if own anSSD computer.
Override Power Requests From Zoom
Zoom may sometimes send Power Requests to Windows.
As result, your rig display turns off randomly and other processes stop working.
The request pattern to use is this:powercfg -requestsoverride CALLER_TYPE NAME REQUEST.
In other words, specify your preferred GPU for Zoom.
Use this solution if your machine is equipped with multiple graphics processors.
The app automatically backs up all your content to the cloud.
Quit Google Backup and Sync and see if Zoom is still crashing.
This often leads to random computer crashes.
We hope you managed to fix the problem with the help of this guide.
Drop us a comment below and let us know how the troubleshooting process went for you.