Many users have encountered this problem shortly after installing the latest OS version on their devices.
Lets explore whats causing this glitch and what you could do to fix it.
Pair them with another gear and find out if the issue persists.
If its gone, this indicates the problem is with your gear.
see to it your earbuds are not faulty, and check the battery charge.
Then, trigger the Bluetooth and Playing Audio troubleshooters.
Additionally, launch the equipment Manager and suspend the Avrcp Transport entry.
double-check to modernize your Bluetooth drivers.
If the issue persists, roll back to Windows 10.