Unfortunately, the new meeting experience may sometimes stop working or disappear completely from Teams controls.
Lets see how you might troubleshoot the problem and access all the Teams meeting options.
If its not,check your status.
You cannot reach the new meeting experiences when your account is showing Status unknown.
Manually switch your status toAvailable, exit of your account, and exit Teams completely.
Replace Your Teams Files
Several users solved this issue by replacing their Teams files.
punch your profile picture and hit theCheck for Updatesbutton.
Disable VDIModeEnabled
If youre an IT admin, check your MSI (Microsoft Software Installer) tweaks.
However, the new Teams experience is not available on VDI computers (Virtual Desktop Infrastructure).
The VDI trigger should be visible underHKEY_LOCAL_MACHINE\SOFTWARE\Citrix.
you could add a new GPO policy to remove the trigger.
Other users managed to fix this issue by simply deleting the HKEY_LOCAL_MACHINE\SOFTWARE\Citrix key.
Then, you should probably delete all the files from%AppData%\Microsoft\Teams.
The next step is to uninstall and reinstall Teams.
Just check that to install a version thats not modified by Orca.
If you want to peek if VDI was set, launch the Teams app andgenerate the debug files.
Then go to theDownloadsfolder, and locate the debug files.
The largest file should still have VDIModeEnabled.
peek if the new meeting experience is available for all users.
Many previous reports confirmed there was a bug with the new experience and call queues.
Apparently, call queues blocked the new experience option in Teams.
Maybe the issue is back.
