Microsoft Teams may sometimes fail to access your chat content.

When that happens, you may get the following error: We cant access your content.

just refresh to give it another spin.

microsoft teams chat we can’t access your content

However, even if you hit theRefreshbutton countless times, you stillcant pull up the content.

Lets see what you’re free to do differently to troubleshoot this issue.

Maybe this is a known issue on Microsofts end.

clear browsing data chrome

Meanwhile, venture to use analternative video meeting or instant messaging program.

Outdated apps can cause plenty of glitches.

On the other hand, running the latest Teams app version on an outdated Windows version doesnt help either.

teams app refresh after update

Long story short, you oughta ensure everything is up-to-date.

press your Teams profile picture andCheck for updates.

Go to the update section of the guide and follow the instructions available there.

uninstall microsoft teams

Dont forget to verify if theres a newer Windows 10 version available as well.

Go toSettings, selectUpdate & Security, selectWindows Updateand check for updates.

Reinstall Teams

Maybe Teams is acting up due to some corrupted files.

If clearing the cache and updating the app didnt help, reinstall the desktop client.