Microsoft Teams may sometimes fail to access your chat content.
When that happens, you may get the following error: We cant access your content.
just refresh to give it another spin.
However, even if you hit theRefreshbutton countless times, you stillcant pull up the content.
Lets see what you’re free to do differently to troubleshoot this issue.
Maybe this is a known issue on Microsofts end.
Meanwhile, venture to use analternative video meeting or instant messaging program.
Outdated apps can cause plenty of glitches.
On the other hand, running the latest Teams app version on an outdated Windows version doesnt help either.
Long story short, you oughta ensure everything is up-to-date.
press your Teams profile picture andCheck for updates.
Go to the update section of the guide and follow the instructions available there.
Dont forget to verify if theres a newer Windows 10 version available as well.
Go toSettings, selectUpdate & Security, selectWindows Updateand check for updates.
Reinstall Teams
Maybe Teams is acting up due to some corrupted files.
If clearing the cache and updating the app didnt help, reinstall the desktop client.