Skype for Business may sometimes ask you to type your credentials again although you already did that several times.

This issue becomes even more annoying when the app is continuously prompting you to jot down in your credentials.

Lets see what troubleshooting methods you could use to fix this problem.

fix Skype Exchange Needs Your Credentials

Dont forget to check for updates.

plant the latest version of Skype for Business and see if the issue still occurs.

Try removing the local AppData folder and see if the issue is gone.

windows credentials control panel

Additionally, ensure your Personal Information Manager syncs your Skype and Exchange contact info.

Delete your Skype password from your password manager as well.

Let us know if Exchange still needs your credentials after following all the steps listed in this guide.

local appdata skype

Exchange admin center Mailbox

Sync contact info between Skype for Business and Exchange

ipconfig flusdns

LAN settings automatic proxy

skype for business sip folder