Incoming Skype calls may sometimes fail to go through.

When this happens, users get a notification informing them they missed a call.

Lets explore how you might troubleshoot this problem on Skype for Windows 10.

skype can’t receive incoming calls fix

Maybe this is a known issue.

If all the services are up and running, continue with the troubleshooting steps below.

The call may alsoland in your voicemailif you already enabled this option.

update skype

Be sure that you are signed into the correct Skype account and verify your Skype number.

Update Skype

double-check youre running the latest version of Skype on your unit.

Certain app features may not work properly on outdated app versions.

windows 10 focus assist settings

Go toSettingsSystemFocus Assistand disable this feature.

When you get a call from someone who isnt on your contact list, the call wont ring.

Instead, Skype will display a missed call notification.

only allow skype calls from contacts to ring on this device

Go toSkype Settingsand selectCalling.

Locate the option that says Only allow calls from contacts to ring on this gadget.

peek if your current tweaks are blocking Skype calls and notifications during certain hours.

Or maybe your Skype privacy configs are blocking calls from people who are not on your contact list.

Do let us know if you managed to fix the problem.

Drop us a comment below.