Signal may sometimes fail to save multimedia attachments to your devices internal storage.
Sometimes, you may get a strange error that says an error occurred while saving the attachment.
This error usually affects mobile devices.
Lets discuss how you’ve got the option to get rid of it.
Check your permission prefs and ensure the app can use your Storage folder.
Or perhaps the app cant get into the storage folder.
Go to internal storage and create a new folder.
Use that folder to save the attachments that failed to save on the first attempt.
For example, many users confirmed that creating aVideofolder instead ofMoviessolved the problem.
Instead ofImages, usePicturesorMy Pictures.
you’re free to also launch theGallery appand tap theplusiconto add a new album.
Name itMy Picturesor use whatever name you want.
take a stab at store your Signal images to the new folder.
Check what works for you.
Running outdated app versionsmay trigger all sorts of glitches.
The same is valid if youre not running the latest Android version.
Then cycle your terminal, go back to the Play Store app and search for Signal.
Tap theInstallbutton and reinstall the app.
Well, if the problem persists even after reinstalling the app,contact Signal supportfor further help.
Conclusion
If Signal cant save attachments, see to it the app has access to storage.
Additionally, create a new storage folder for images and videos.
find out if Signal can save the attachments to the new folder.
Then check for app and OS updates.
If the problem persists, reinstall Signal.
Let us know which of these solutions worked for you.
