Photoshop is one of themost popular image editing toolsin the world.

It supports many features that make it perfect for photographers, web developers, and graphic artists.

Unfortunately, the app may sometimes crash when youre trying to open or save files.

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If youve been experiencing similar issues lately, follow the steps below to fix the problem.

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Why Does Photoshop Keep Crashing When I Open or Save Files?

First of all, force quit and restart Photoshop.

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Then start your setup, and test whether the issue persists.

If it does, update Photoshop and your OS to the latest version.

If you still cant open and edit your files, continue the troubleshooting process with the solutions below.

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Disable Problematic Plugins

look to see if one of your plugins is causing this problem.

Reset the Photoshop Font Cache

Did you know that fonts can cause Photoshop to crash?

Delete your font cache to force the app to create a new one.

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Delete Preferences

Try deleting your Photoshop preferences, and verify if you notice any improvements.

On Windows, Photoshop needs access to the AppData folder associated with your user account.

The folder is located under the Users\UserName folder.

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On macOS, Photoshop needs access to your Library folder.

Reinstall Photoshop

If the problem persists, uninstall Photoshop.

Then start your gear, and download a fresh copy of the program.

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Install it and verify if you could open and edit your files now.

Disable problematic plugins, reset the Photoshop font cache, and delete app preferences to fix the issue.

Additionally, check that Photoshop can read and write your files.

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If the issue persists, go back to a previous Photoshop version or reinstall the app.