OneDrive may sometimes get stuck on the Getting things ready to sync screen.
If youre lucky, restarting the app should be enough to fix the problem.
If the issue persists, try restarting your box.
TypeOneDrivein the Windows Start Search field and right-go for the OneDrive app.
SelectRun as administratorto launch the app with admin rights.
Go toSettings, scroll down and selectReset.
Many users confirmed this quick solution worked for them.
see if synching your files directly from SharePoint does the trick for you as well.
Repair Office
OneDrive is included in your Office package.
So, if somethings wrong with your Office files, that could potentially affect OneDrive as well.
Reinstall Office
If repairing Office did not work, try reinstalling your Office files.
Conclusion
We hope one of these solutions helped you fix the problem.
Let us know which of these methods worked for you.