OneDrive may sometimes get stuck on the Getting things ready to sync screen.

If youre lucky, restarting the app should be enough to fix the problem.

If the issue persists, try restarting your box.

onedrive-stuck-getting-things-ready-to-sync

TypeOneDrivein the Windows Start Search field and right-go for the OneDrive app.

SelectRun as administratorto launch the app with admin rights.

Go toSettings, scroll down and selectReset.

run-onedrive-as-admin

Many users confirmed this quick solution worked for them.

see if synching your files directly from SharePoint does the trick for you as well.

Repair Office

OneDrive is included in your Office package.

OfficeFileCache-folder

So, if somethings wrong with your Office files, that could potentially affect OneDrive as well.

Reinstall Office

If repairing Office did not work, try reinstalling your Office files.

Conclusion

We hope one of these solutions helped you fix the problem.

reset onedrive sync app

Let us know which of these methods worked for you.

EnableAddAccounts-OneDrive

repair-microsoft-office

uninstall-office-windows-10

microsoft office registry editor