This issue can be really frustrating and often occurs all of a sudden.
However, if restarting your system doesnt solve the problem, pursue the troubleshooting steps below.
verify to plant the same printer driver version on the print server and all the print clients.
If youre not allowed to install drivers, contact your IT admin for further help.
You need admin rights to install, update or uninstall printer drivers.
Usually, default GPO controls prevent users from installing printers and updating printer drivers.
If the setting is disabled, users can install printer drivers when connecting to a shared printer.
If the option is enabled, only admins can install printer drivers.
Create a new account, copy the original account, and look to see if the problem persists.
If it does, contact your printer manufacturers support team.
If you dont have admin rights, contact your IT admin for further help.
