Millions of users rely on Microsoft Teams toattend online classesor work remotely.
Obviously, everyone expects Teams to work flawlessly.
Unfortunately, the app may sometimes fail to live up to expectations.
For example, the left and right keyboard arrows may stop working all of a sudden.
If youre experiencing similar issues, follow the troubleshooting steps below.
Then, right-press each process individually, and selectEnd task.
Restart Teams, and find out if you might use your keyboard arrows.
Alternatively, if youre in a hurry, you’re able to also use Teams for Web.
The web app doesnt seem to be affected by this keyboard arrow problem.
Update and Restart Teams
Be sure toupdate the app to the latest version.
tap on your profile picture, and then selectCheck for updates.
Speaking of updates, go to Windows Updates and check for OS updates.
load the latest Windows and Teams updates, cycle your box, and check the results.
To do that, choose your profile picture, and go toSettings.
Then, go toGeneraland turn offGPU hardware acceleration.
Restart Teams, and peek if you could use your keyboard arrows.
Clear Teams Cache
If your app cache gets corrupted, certain Teams functionalities may stop working.
Try clearing your Teams app cache, and find out if this solution solves the problem.
choose the Windows Search icon, and paste%appdata%\Microsoft\Teamsin the search field.
Press Enter to kick off the Teams folder.
Then, delete all the files and folders inside the Teams folder.
A Never-Ending Problem
This keyboard arrow problem has been plaguing Teams users for months.
Unfortunately, the troubleshooting steps below are only temporary workarounds.
Sooner or later, the issue returns, and youll need to go over the steps above again.
Microsoft continues to remain tight-lipped on this issue.
Many Teams users are convinced this problem is triggered by a bug in the app code itself.
However, this hypothesis has yet to be officially confirmed.
Then, update the app to the latest version, and start your box.
Additionally, disable GPU acceleration and dump the app cache.
If the problem persists, use Teams for Web.
