Many Teams users complained about calls dropping unexpectedly on answering.
If youre lucky, the app may drop the call approximately 10 seconds after answering.
Well, at least this gives you enough time to greet the other attendees.
When Teams drops calls, you usually get an annoying Oh Dear!
Your call has dropped.
kindly retry alert that confirms the obvious thing.
Lets explore how it’s possible for you to fix this annoying problem.
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Why Is My Call Getting Dropped in Microsoft Teams?
Installing the latest Teams updates and restarting your machine can work wonders.
Just dont forget to check for Windows updates as well.
Check Your Connection
Video meetings require more bandwidth than simple audio calls.
If youre on Wi-Fi, switch to a cable connection.
Ideally, you should plug the router directly into a wall outlet.
If other devices are using the same data pipe, disconnect them to free up more bandwidth for Teams.
Do this and find out if you notice any improvements.
Many Teams users confirmed they solved the problem after disabling AP Mode and DHCP.
For step-by-step instructions, go to your router manufacturers website.
Judging by user reports, it seems that AP Mode is causing a lot of Teams-related issues.
On a side note, many of the users who encountered similar problems used HKT and Huawei modems.
Unfortunately, its still unclear what exactly is causing these problems.
You may want to contact your ISP as well.
Delete the Teams Cache
Your cache files could be interfering with your current Teams session.
flush the cache, and peek if the issue persists.
Then power cycle your gear, and download Teams again from Microsoft.
see if installing a fresh copy of the app solves the problem.
