Of course, the guest experience has many limitations by design in order toprotect your companys data.
But many Teams users complained about guest users not being able to chat.
Lets explore this topic and see why that might happen and what you might do about it.
If the chat tab is missing, your current prefs probably prevent guests from joining the chat.
If you dont have access to the Teams admin center, contact your IT admin for further assistance.
Additionally, many users confirmed that setting your organization to Skype Only prevents guests from chatting in Teams.
Try hosting a meeting thats not in a channel and test whether guests can join the conversation.
In other words, enable a private meeting instead of a channel meeting.
In this manner, everyone can pull up the chat irrespective of the accounts theyre using.
However, hosting a private meeting also means that the chat will be separated from the team itself.
