This means that users cant print in color; they can only print in black and white.
fire off the Printer Troubleshooter
Navigate toSettings, selectSystem, and go toTroubleshoot.
Then, selectOther troubleshooters, and run thePrinter troubleshooter.
Wait until the troubleshooter fixes your printer issues, and make a run at print in color again.
Then, cycle your system to reinstall a new driver version.
Some users said they had to reinstall the printer twice to solve the problem.
see if this workaround does the trick for you as well.
Then, refresh your printer driver to the latest version.
Additionally, go to advanced printer controls, and unlock the correct driver and port.
If the issue persists, uninstall and reinstall your printer.
Did these solutions help you fix the problem?
Which of them did the trick for you?
Dont forget to comment below.
