You may be offline or have limited connectivity.
Try refreshing your net web surfer tab, and look to see if you notice any changes.
If youre still getting the same message, follow the steps below.
Contents
Why Cant I Preview My Files in Google Drive?
Check Your Internet Connection
ensure your Internet connection is working properly.
Ideally, use Google Drive with Chrome.
ensure to enable Javascript.Enable Incognito Mode, and look to see if the issue persists.
Dont forget to check for updates, and load the latest web app version on your machine.
If youre usingthird-party extensions, disable them, and have another go.
Clear Cached Images and Files
you could fix many file preview issues byclearing your browsers cache.
Heres how you’re able to do that on Chromium-based browsers.
If the issue persists, repeat the steps above and clear cookies and other site data.
Many users confirmed that disabling their VPN software solved the problem for them.
find out if this solution works for you as well.
Then, go to your browsers parameters, and clear cached images and files.
Additionally, upgrade your web client, disable your extensions, and enable Incognito Mode.
If youre using a VPN tool, disable it and find out if you might preview your files.
