Unfortunately, many Chromebook users complained their laptops wont connect to mobile hotspots.
The rig can successfully detect the available connections, but users are unable to go online.
Lets explore how it’s possible for you to quickly troubleshoot this problem.
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Why Is My Chromebook Not Connecting to My Mobile Hotspot?
verify your SIM is activated properly.
test whether other devices canconnect to your mobile hotspot.
Contact your admin for additional details.
Update ChromeOS
ensure youre running the latest ChromeOS version on your machine.
Then, click onAbout ChromeOSand check for updates.
This is because the computer prioritizes preferred Wi-Fi networks over other available networks.
Go toWi-Fi options, locate theKnown networkssection and remove your preferred networks.
Then find out if your ChromeOS laptop can connect to your mobile hotspot.
Contact Your Carrier
If the problem persists, contact your carrier for further help.