This oops message indicates your laptop isunable to connect to Wi-Fi.
But it also means ChromeOS hasnt got the slightest clue about what went wrong.
If you already restarted your rig, but the error persists, pursue the troubleshooting steps below.
Simply unplug your router and extender, and leave the devices unplugged for one minute.
Meanwhile, shut your Chromebook down.
Plug your router directly into a wall outlet and wait until the gear boots up completely.
Then boot up your laptop, and look to see if you’re free to connect to Wi-Fi.
Keep in mind that extended networks may sometimes reduce web connection performance by half.
Try connecting to Wi-Fi without using a internet extender.
Chromebooks rely on strict networking security protocols and may sometimes refuse to connect to mesh networks.
Go to your routers configuration page and switch to channels1,6, or11.
Additionally, patch your router firmware, disable TKIP, WPS, WMM/QoS, and hidden SSID.
Do that and verify if you notice any improvements.
For example, if youre using an Orbi router, follow the steps below to get the job done.
Forget Your Networks
If the error persists, forget the complex internet on your Chromebook.
Go toSettings, selectAbout Chrome OS, and hit theCheck for updatesbutton to revamp your gear.
To reset your Chromebook hardware, turn off your laptop.
Then, press and hold theRefreshandPowerkeys at the same time.
Release the Refresh key when your box starts booting up.
If your laptop is still under warranty, you’re free to have it repaired for free.
Then, go to your routers configuration page, and switch to a different wireless channel.
Additionally, set the CTS/RTS threshold to 2347.
