Unfortunately, many users complained the screen remains on when the lid is closed.
This also leads tounexpected battery drain.
Lets see what you’re able to do to fix this issue.
double-check the option that says Sleep when lid is closed is enabled.
If this option is inactive, your laptop wont enter Sleep mode when you kill the lid.
Additionally, see to it to roll out the latest ChromeOS version on your rig.
Go toSettings, selectAbout Chrome OS, and hit theCheck for updatesbutton.
start your laptop and check the results.
Disable Bluetooth and Disconnect All Peripherals
Then disconnect all the external devices connected to your laptop.
This includes yourUSB drive, SD card, mouse, headphones, and so on.
Your peripherals may sometimes interfere with certain Chromebook functionalities.
power cycle your equipment, wait for one minute, shut the lid and check the results.
If the issue persists, disable Bluetooth.
Additionally, turn off your ChromeOS gadget and remove the battery.
Wait for one minute, put the battery back in, and turn on your laptop.
verify if the equipment enters Sleep mode when you terminate the lid.
Use Guest Mode
Sign out of your current profile and log back in usingGuest Mode.
If the issue is gone, sign back to your profile and reset your web app.
Yourbrowser extensionsor flags might be interfering with Sleep mode.
Launch Chrome, go toMore Optionsand then selectSettings.
Scroll all the way down toAdvanced, and click onReset configs.
Keep in mind that afactory resetpermanently erases all the data from your laptop.
Dont forget to back up important files and folders.
If this issue is affecting your personal machine,get help from your Chromebooks manufacturer.
