Your Chromebook may sometimes fail to recognize external USB devices.
If the error persists, head below for more information on how to fix it.
This means that your USB drive wont mount if its formatted using NTFS.
If this is the case, format it again using a ChromeOS-compatible format.
test whether Your USB Drive Is Faulty
Your USB drive itself could be faulty.
Connect it to a different computer and find out if its detected and fully functional.
If the same USB drive works on other machines, this may indicate your Chromebooks ports are faulty.
Check for Updates
ensure youre running the latest ChromeOS version on your laptop.
Suppose the OS itself is affected by some strange bugs that break the USB functionality.
In that case, chances are Google may have already rolled out a hotfix.
Connect your Chromebook to Wi-Fi and go toSettings.
Then click onAbout Chrome OS, and hit theCheck for updatesbutton.
Equally important, dont forget to start your laptop after installing the latest ChromeOS version.
