Your Bluetooth headset may sometimes show up as two devices on your Windows computer.
When this issue occurs,audio quality is negatively affected.
If the issue persists, follow the troubleshooting steps below.
Then, go toNetwork & Internetand enableAirplane Modefor 30 seconds to reset your computers connection to all external devices.
Remove Bluetooth Headset
If the issue persists, try removing the problematic Bluetooth headset.
Navigate toSettings, click onBluetooth & devices, and locate your headset.
choose the three dots, and selectRemove machine.
Then, cycle your setup, and pair your devices.
Go toSettings, click onSystem, and then scroll down toTroubleshoot.
Scroll down toOther, click onOther troubleshootersand run theBluetooth Troubleshooter.
Dont forget tocheck for OS updatesas well.
If the problem persists, try reinstalling your Bluetooth adapter.
Relaunch the equipment Manager, right-choose the Bluetooth adapter, and selectUninstall equipment.
Confirm your choice, and kickstart your box to automatically reinstall the driver.
Then, go to Bluetooth parameters, and remove your Bluetooth headset.
Additionally, initiate the Bluetooth troubleshooter, and plant the latest OS and driver updates.
If the glitch persists, disable audio enhancements.