Restart the app, and see if you notice any changes.
If you still cant upload your photos, follow the steps below.
For example, you’ve got the option to enable Airplane Mode for 20 seconds.
This will help you refresh your connection.
Additionally, try connecting to a different web connection and test whether you notice any improvements.
you could unplug your router for two minutes if youre using a wireless connection.
If youre trying to upload large files, use the Amazon Photos desktop app instead.
You cant upload files larger than 2GB using a mobile gadget.
Additionally, find out if the files youre trying to upload contain special characters in their filename.
For more information, seeFile Requirements for Amazon Photos and Amazon Drive.
set up the Latest Updates
Be sure to install thelatest updates on your gadget.
If youre using Amazon Photos on a mobile equipment, revamp your OS and apps to the latest version.
The same is valid for computer users.
Outdated software versions may break Amazon Photos functionalities.
After installing the latest updates, sign out of your Amazon account, and kickstart your equipment.
Sign back in and check the results.
If the problem persists, uninstall and reinstall the app.
Additionally, ensure your photos meet Amazons file requirements.
Be sure to plant the latest updates on your gear.
If the issue persists, uninstall and reinstall the Amazon Photos app.
