Unfortunately, the option to add new contacts may not always work.
Sometimes its missing, or nothing happens when you venture to save new contacts.
Lets see what it’s possible for you to do to solve this problem.
Maybe Microsoft has already acknowledged the problem.
If theres a bug in the contact module of Outlook, you wont be able to add new contacts.
If the issue youre experiencing is not because of a known bug, jump to the next step.
Then select it to bring up the contact card.
Select theContact taband simply click onAdd to contacts.
Alternatively, edit a contact you no longer need or use.
Launch Outlook, go toFile, click onAccount, and selectUpdate options.
Then, go toWindows prefs, selectWindows Update, and check for updates.
kickstart your setup, and look to see if you’re able to add a new contact.
Disable Add-Ins
Temporarily disable your Outlook add-ins and find out if the issue persists.
Reinstall Outlook
If the issue persists, reinstall the app.
Go toControl Panel, selectUninstall a program, choose Outlook, and remove the app.
kickstart your box, download Outlook, and reinstall the app.
Conclusion
If you cant add new contacts in Outlook, try adding them via the web app.
Be sure to drop in the latest Outlook, Office, and Windows OS updates.
Temporarily disable your Outlook add-ins, and repair your Office installation files.
If youre still unable to add new contacts, reinstall Outlook.
