The only problem is that the OS recovery process may sometimes fail to complete.

If an unexpected error occurs while recovering ChromeOS, follow the troubleshooting steps below to fix it.

In this manner, there will be no hidden partitions interfering with the recovery process.

chromebook-an-unexpected-error-has-occurred

Certain USB flash drives and SD cards have trouble handling recovery scripts.

peek if youre experiencing the same error when using a different USB drive or SD card.

Download an older recovery image fromcros-updates-serving.appspot.com.

chromeOS-erase-recovery-media

Use the Brand name column to find the right recovery image for your unit.

With the USB drive or SD card connected to your laptop, press theEsc,Refresh, andPowerkeys.

Your machine should restart the recovery routine.

Contact Your Chromebook Manufacturer

If you still cant recover ChromeOS,contact your Chromebook manufacturerfor further help.

Describe the problem in detail to help them get a clear picture of the issue youre experiencing.

Additionally, use a different USB drive or SD card, and download an older recovery image.

If the issue persists, contact your Chromebook manufacturer for further help.

Did these solutions help you fix the problem?

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