Are you planning to start using Google Voice app?
You should know the top Google Voice features before opting for them.
It also allows you to make local and international calls and send texts from your machine and smartphone.
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What Is Google Voice?
Google Voice is an intelligent voice calling service that uses VoIP technology.
This app is available for personal and business use.
you could run it on other platforms as well but with limited functionality.
It offers numerous features thatll benefit personal and business users.
In this section, well explore such attributes of the Google Voice app.
Calling from Gmail
you might directly call using Google Voice from your Gmail interface.
Users with both subscriptions will see the calling icon on their Gmail sidebar.
Voicemail Transcripts
Google Voice generates transcripts for the voicemails you get using speech-to-text technology.
These are essential for those who receive hundreds of voicemails.
Call Forwarding Rules
you could forward or redirect calls from all your numbers to your Google Voice number.
Besides, this app lets you set specific call-forwarding rules.
It also supports incoming call ringing on various numbers at the same time.
Call Recording
It only takes a tap to start recording a Google Voice call and stop it.
Online access to these call recordings is another vital Google Voice feature.
Call Block
Like your smartphone, call blocking is an important feature of the Google Voice app.
Furthermore, the blocked number will be saved in your call log or messages.
you’re able to go to the call history and unblock that number if needed.
Real-Time Voicemail Listening
You dont have to wait to check a voicemail till it ends.
you’ve got the option to directly listen to it as someone leaves it for your number.
This Google Voice feature is not available in most VoIP calling services.
While listening, if you want to attend that call, you’re able to also do that.
This means you could text your professional contacts from the same mobile while keeping your communications separate.
It lets you customize the call menu of your Google Voice number.
Personalization of name, welcome message, unskippable announcement, language and submenus are available.
The features save you from juggling multiple Google accounts.
Ring Groups
This Google Voice feature is available to Business plan users.
It allows admins to create multi-user groups using the same Google Voice number.
Admins can distribute calls among the agents depending on their availability or other predefined attributes.
Redialing after Call Drop
The Google Voice app offers you the option to call back immediately for call drops.
Low-Cost International Calls
Google Voice app isnt only for calling and texting US and Canadian numbers.
you’re able to use it for international calls.
Thecall ratesvary from country to country.
But its less costly than regular telephone calls.
Protection Against Spam Calls
The use of AI and Machine Learning highlights Google Voice features.
This service identifies almost all spam calls.
For blocking, it either redirects those calls to the spam folder or screens them with caller ID.
Local Phone Number
One useful Google Voice business feature is the facility to get a local phone number.
Currently, this feature only covers the local numbers of the US.
Imagine your company is headquartered in Oregon, US, and you are part of its remote team.
Intuitive Dashboard for Desktop
The desktop app is full of Google Voice features.
It also has parameters for calls, microphones, speakers, and more.
As a result, you dont have to open new windows to manage the basic tasks.
Scalability
Companies using this service might need to scale up.
Google Voice business features for admins include adding new numbers with different area codes quickly and effortlessly.
Conclusion
Google Voice is a robust solution for calling and texting international numbers from anywhere.
Also, dont forget to check out theGoogle Voice alternatives.
