Many users complained that Adobe Illustrator says it could not read their files due to an error.
This usually happens when users make a run at place a file in Illustrator.
But the program does not offer any details about that error.
Try Photoshop or the image viewer that came with your OS.
If youre running Windows 10, use Paint.
If youre on Mac, use Preview.
The next step is to simply re-save the file using the other program.
When prompted, agree to replace the original file with the one youre about to save.
Place the newly saved file in Illustrator and verify if the error is gone now.
By the way, Illustrator cannot open certain JPG files.
Re-saving them in the common JPG format should do the trick.
Save as TIFF
Another solution is to save the file using a different file format.
Upgrade Illustrator
Get the latest Illustrator version and verify if you could initiate the problematic file now.
Maybe this issue is resulting from corrupted links.
Try any Illustrator version thats above 24.1.
Adobe has implemented a series of useful fixes that allow the program to ignore corrupted links.
Go to the Adobe Creative Cloud utility and hit theUpdatebutton.
Check Your Assets
If you placed assets in that document, test whether theyre corrupting your file.
Finding that asset means solving the problem.
Illustrator users reported that sometimes the assets created with the pen tool may cause this issue.
Open a new file.
Place the assets you used in that file one by one.
The trick is to export the file after adding each asset.
find out if theres an asset that does not let you export the file.
Thats probably the culprit.
