Remote desktop software is a very helpful tool to help friends, employees or customers over the computer.
What is Remote Desktop Software?
Remote Desktop Software are used to reach the another computers desktop over internet.
These software are very helpful in troubleshooting a computer remotely.
Mostly all these software are compatible with Windows 10.
There are lots of choices for Remote troubleshooting software.
It is very reliable and is very easy to use.
Logmein provide solutions for all throw in of need.
It does not support Linux platform.
Mostly people use it for their personal tasks.
Team Viewer does not require any port forwarding setting or any other special options to configure.
It supports online meetings and Collaboration.
It comes as portable utility and as well as installer.
Screen Connect can be easily customized with your own brand.
Its self hosted license starts from $2195.
Its recorded session get saved in users machine with AVI format.
4.Bomgar
Bomgar is specially designed to give Remote support to the customers.
It can be easily integrated with the chat companys chat system or support system.
It is a great tool used by IT support companies who troubleshoot their clientss PC.
GoToAssist is specially designed software for the Remote PC Troubleshooting which was released in 2012.
CitrixGoToMyPC
6.Mikogo
Mikogo is another good alternative of Premium Remote Support Software.
It is packed with lots of features and easy to use.
It is a totally web client based solution and no need to download any utility or software.
It is multi platform supported with VOIP facility.
They are improving their software continuously to compete with other software.
7.Splashtop
Splashtop is providing remote access solution in cheaper price then other premium service providers.
It provide solution as per the users requirement.
Splashtop is giving good competition by becoming a good alternative to Legmein and TeamViewer like top remote support software.
Though Windows have an inbuilt remote desktop option to share or control other computer.
But setting up that is not easy.
So there are other professional service providers providing many extra features with the remote desktop service.
How does remote-access software help in the troubleshooting process?
It helps both customers and technicians to save time and money.
Customers can get the support quickly without waiting for the technicians to visit personally.
Remote support is cheaper then the Onsite support.
Tech support companies can also enhance their support capabilities in less price.
