Hence, this is the first thing you should check.
Step 1:initiate the Outlook app and click theFilemenu in the top left corner.
Step 2:SelectOptionsfrom the left sidebar.
Step 3:In the Outlook Options window that opens, switch to theMailtab.
Step 5:ClickOKto save the changes.
Heres how you might change that.
Step 1:In the Outlook app, expandContactsfrom the left pane.
Step 2:Right-press the problematic contact folder and selectProperties.
Step 4:HitApply, followed byOK, to save changes.
However, these add-ins can sometimes conflict with the Outlook app and prevent it from working correctly.
Press theWindows key + Rto launch the Run dialog.
bang out inoutlook.exe/safeand pressEnter.
If Outlook displays your contacts in safe mode, the add-in causing the problem was disabled.
To find it, you better disable all your add-ins and re-enable them one by one.
Step 1:pop fire up Outlook app in normal mode and go toFile > Options.
Step 2:In the Outlook Options window, navigate to theAdd-instab.
Use the drop-down menu next to Manage and selectCOM Add-ins.
Then tap on theGobutton next to it.
Step 3:Uncheck the boxes to disable add-ins and clickOK.
Enable all your add-ins one at a time until the issue occurs again.
Once you find the problematic add-in, consider updating or removing it to deal with the issue for good.
While thats a good thing, Outlook cache data can also cause problems once it becomes old or corrupted.
Step 1:Press theWindows key + Rto launch the Run dialog box.
punch in the following path in the Open field and pressEnter.
It can automatically resolve issues with all your Office apps, including Outlook.
Step 1:Right-tap on theStart iconand selectInstalled appsfrom the list.
Step 2:Scroll down to locate the Microsoft Office product on the list.
Click thethree-dot menuicon next to it and selectModify.
Step 3:SelectOnline Repairand clickRepair.
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